Mercure Sydney Hotel, Sydney
About the Hotel
Mercure Sydney is situated in the heart of Sydney CBD, on Gadigal Land, and is easily accessible from major transportation hubs. This newly refurbished hotel features modern accommodation and a rooftop pool with expansive city views. Known for its proximity to iconic attractions, it is an ideal base for both business and leisure travelers.
Location
Mercure Sydney's central location makes it easy to visit attractions like the Sydney Opera House, Darling Harbour, and Bondi Beach. Access to public transportation, including Central Station, light rail, and buses, is conveniently situated just steps away from the hotel.
Rooms
Mercure Sydney offers a variety of room types, including Standard, Privilege, and Deluxe options. Each room features modern amenities such as smart TVs, walk-in rain showers, and USB bedside power. Accessible rooms are also available for guests with mobility restrictions.
Eat & Drink
The hotel features several dining choices, including the award-winning Platform 818 Restaurant serving contemporary Australian cuisine and Eve's Bar, known for its local craft beers and pub favorites. A complimentary breakfast is served daily, catering to both adults and children.
Leisure & Business
Guests can enjoy a range of facilities including an indoor rooftop pool, a fitness center, and a sauna on the 15th floor. Mercure Sydney also has well-equipped meeting rooms for conferences and events, accommodating up to 400 delegates, with options for mindful dining menus.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Elevator
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Golf course
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
Spa & Leisure
- Rooftop pool
- Indoor swimming pool
- Sun loungers
- Sun terrace
- Pool with view
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel is situated right next to Sydney Central train station, providing easy access to all the city attractions. The rooms offer all the basics but lack a Queen bed option, which may be less comfortable for taller guests. Service was outstanding overall but had a delay in basic customer service. The location is convenient for transportation but some facilities showed wear and tear. Dining was delightful with great views and central location offering filling meals, although breakfast prices were on the higher side.
The hotel provides clean and comfortable rooms with friendly staff. However, the view from our room was disappointing, and there were some downsides in room service. The location, though, was convenient with easy access to public transport and nearby dining options.
I was somehow disappointed that my room, with a good view, was still pitch dark despite the blazing sunshine outside. The upgrade didn't quite meet my expectations, but the hotel staff were outstanding with their service, making my stay enjoyable. The location was perfect for easy access to public transportation and visiting various attractions, but not being in the CBD might be inconvenient for some. The dining experience was lovely with individually served meals, though some chaos during seating was noticeable. Overall, a mix of positives and negatives, but a decent stay overall.
The hotel was a mixed experience. The rooms were not as fresh as expected, and some amenities were lacking, but the location was excellent with many shops and restaurants nearby. Service was a bit hit-or-miss, with some staff being very kind but others not as helpful. The dining was wonderful and offered a good selection of freshly cooked dishes. Overall, a decent stay with room for improvement.
My stay at the hotel had its ups and downs. The room was comfortable, but they ran out of green tea and shower caps on my last night. The staff, though, was amazing - friendly, helpful, and very professional. The location was really nice, easy to find and suited our needs, but there were some service hiccups like having to fetch my own cutlery. Overall, a mixed experience with some great aspects and a few letdowns.
The hotel is in a convenient location, close to the central station and within easy reach of transport. The rooms were well laid out and comfortable, even though they appeared a little worn down. The service was excellent, with staff being very helpful and professional. The dining experience offered a great variety of food, though some staff responses were lacking. Overall, a good value for the money with minor drawbacks.
The hotel had clean and neat rooms that were just right for our needs, but the uncomfortable beds and lack of fresh towels daily were a downside. The service was friendly and accommodating, making the stay pleasant. The location was convenient for both city and suburban work, although the check-in and check-out process was busy. The dining options varied from overpriced and lacking to fantastic and plentiful.
I had a pleasant stay at the hotel. The rooms were spotlessly clean and very comfortable, which was great especially since I had my baby with me. The check-in and check-out process was efficient. The staff was friendly and helpful, but the dining options could be improved. The location was perfect for me, close to everything I needed and safe even when traveling alone.
The hotel is conveniently located with easy access to public transportation and offers clean, newly refurbished rooms suitable for families. The service is exceptional with attentive staff, and the dining experience provides a wide selection of individually served dishes. The only downside is the need for improvement in available snacks.
The hotel's location near the central station made it incredibly convenient for exploring Sydney. The rooms were spacious but could benefit from little amenities like cutlery. The service was friendly but lacked information on breakfast times. Dining was a bit pricey for the quality received. Overall, a convenient choice for future stays in Sydney.
I had a mixed experience at the hotel. The rooms, while small for the price, felt luxurious and welcoming. However, the lack of towels and delayed freshening up were a letdown. The service was exceptional with helpful staff, but the dining options were disappointing and overpriced. The location was ideal for exploring the city and accessing public transport.
The hotel has spacious rooms, but the bathroom feels tired. The service was professional and pleasant, although not as friendly as usual. The location is great at the center of the CBD, but there were already people in our room when we arrived, which was a bit uncomfortable.
I absolutely loved my stay at this hotel! The breathtaking views and delicious breakfast were definite highlights, but the rooms definitely need some updating, especially the bathrooms. I wished there was a designated smoking area instead of smoking allowed indoors.
I stayed in a lovely business room, which was very quiet, clean, and tidy. While it was a bit on the small side, it didn't bother me as I was out most of the time. The room had everything I needed and was comfortable. The spacious bathroom with a floor shower (no bath) was perfect for me.
The hotel offers large, comfy, clean rooms with outstanding views, although there is a slight cigarette odor. The service is a mix of extremely helpful and unprofessional interactions. The location is fantastic, just a short walk to Sydney Central station, and the dining experience, though lacking in some options, was overall great.