Mercure Sydney, Sydney

The hotel is in a convenient location, close to the central station and within easy reach of transport. The rooms were well laid out and comfortable, even though they appeared a little worn down. The service was excellent, with staff being very helpful and professional. The dining experience offered a great variety of food, though some staff responses were lacking. Overall, a good value for the money with minor drawbacks.

The hotel had clean and neat rooms that were just right for our needs, but the uncomfortable beds and lack of fresh towels daily were a downside. The service was friendly and accommodating, making the stay pleasant. The location was convenient for both city and suburban work, although the check-in and check-out process was busy. The dining options varied from overpriced and lacking to fantastic and plentiful.

I had a pleasant stay at the hotel. The rooms were spotlessly clean and very comfortable, which was great especially since I had my baby with me. The check-in and check-out process was efficient. The staff was friendly and helpful, but the dining options could be improved. The location was perfect for me, close to everything I needed and safe even when traveling alone.

The hotel is conveniently located with easy access to public transportation and offers clean, newly refurbished rooms suitable for families. The service is exceptional with attentive staff, and the dining experience provides a wide selection of individually served dishes. The only downside is the need for improvement in available snacks.

The hotel's location near the central station made it incredibly convenient for exploring Sydney. The rooms were spacious but could benefit from little amenities like cutlery. The service was friendly but lacked information on breakfast times. Dining was a bit pricey for the quality received. Overall, a convenient choice for future stays in Sydney.

I had a mixed experience at the hotel. The rooms, while small for the price, felt luxurious and welcoming. However, the lack of towels and delayed freshening up were a letdown. The service was exceptional with helpful staff, but the dining options were disappointing and overpriced. The location was ideal for exploring the city and accessing public transport.

The hotel has spacious rooms, but the bathroom feels tired. The service was professional and pleasant, although not as friendly as usual. The location is great at the center of the CBD, but there were already people in our room when we arrived, which was a bit uncomfortable.

I absolutely loved my stay at this hotel! The breathtaking views and delicious breakfast were definite highlights, but the rooms definitely need some updating, especially the bathrooms. I wished there was a designated smoking area instead of smoking allowed indoors.

I stayed in a lovely business room, which was very quiet, clean, and tidy. While it was a bit on the small side, it didn't bother me as I was out most of the time. The room had everything I needed and was comfortable. The spacious bathroom with a floor shower (no bath) was perfect for me.

The hotel offers large, comfy, clean rooms with outstanding views, although there is a slight cigarette odor. The service is a mix of extremely helpful and unprofessional interactions. The location is fantastic, just a short walk to Sydney Central station, and the dining experience, though lacking in some options, was overall great.